Extra Credit
Welcome to Extra Credit, a weekly podcast from the National Association of Credit Management. You can expect to hear from different credit professionals each Friday. We’ll help you stay informed about the latest in the B2B credit world.
Episodes
125 episodes since 2022
I want to earn a designation. Where do I start?
🎓Earning a designation from NACM’s Professional Certification Program is a powerful way to establish credibility and showcase expertise. However, the journey to certification can feel daunting, with numerous paths and options available.
September 13, 2024
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Episode 125
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3:48
From manual to automated: Best practices with BlackLine and FCIB
Join us for a sneak preview of what you can expect during the BlackLine and FCIB in-person networking event in Houston and Jersey City!🚀 Whether you're looking to enhance your credit management strategies or explore the latest in financ...
September 06, 2024
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Episode 124
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5:43
Four days, one goal: How a shorter workweek could transform your credit game
📆The four-day workweek is making waves for its potential to boost productivity and improve work-life balance. Almost one-third of U.S. businesses are considering cutting their workweek down, according to a survey of CEOs by KPMG released in Apr...
August 30, 2024
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Episode 123
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3:14
Manual vs automated cash application: Are you maximizing your strategy?
Cash application is a vital component of the accounts receivable process. It enables businesses to track their cash flow and keep their financial records up to date. However, the efficiency of your cash application process hinges on your compan...
August 23, 2024
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Episode 122
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5:03
Cybersecurity: The Sixth 'C' in Credit
🪪Cybersecurity has emerged as a critical component of credit management. As businesses increasingly rely on digital platforms for transactions, data storage and communication, the risk of cyber threats has escalated, making it essential for cre...
August 15, 2024
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Episode 121
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3:08
Disaster Planning for Credit Professionals
⛈️Climate change is increasing the frequency and intensity of severe weather events and natural disasters around the world. ✍️A written plan ensures that the strategies have been well thought out rather than made during an emerge...
August 09, 2024
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Episode 120
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2:40
Building trust as a new credit manager
For many credit managers, the legacy left behind by a trusted and experienced leader is one of solid relationships and established trust with clients. As the new credit manager stepping into a position held by a long tenured one, earning the co...
August 02, 2024
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Episode 119
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4:42
New Threats, New Tools: Modern Strategies to Combat Fraud
Traditional methods of fraud detection in B2B trade are no longer sufficient. Join us in this eye-opening episode as we delve into why relying on outdated techniques can leave your business vulnerable and what innovative strategies you can impl...
July 26, 2024
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Episode 118
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14:51
State of AR Automation 2024
In this episode, we delve into the evolving landscape of the invoice-to-cash process and explore how automation and artificial intelligence are reshaping credit management. Join us as
July 19, 2024
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Episode 117
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6:40
Understanding Antitrust: A Guide for Credit Managers
As a new credit manager, understanding antitrust laws is key for safeguarding your company's interests and ensuring compliance. These laws are designed to promote fair competition and prevent practices that can harm other businesses. <...
July 12, 2024
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Episode 116
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3:41
Attracting the next generation of credit managers
By leveraging modern technology, offering flexible work environments and emphasizing the exciting nature of the credit management profession, businesses can inspire a new wave of professionals to join and thrive in the B2B credit field.<...
June 28, 2024
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Episode 115
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4:38
How Credit Managers Build Financial Resilience for Businesses
🎙️ Financial resilience has become a top priority for businesses. Credit managers play a pivotal role in this endeavor, leveraging their expertise to ensure stability and sustainability. ✨ Special Guest: Mike Davies, Manag...
June 21, 2024
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Episode 114
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5:00
2024 Credit Congress highlights
On this special episode of Extra Credit, we take you NACM's 128th Annual Credit Congress & Expo in Las Vegas where we asked attendees why recent graduates should pursue a career in b2b credit management.
June 14, 2024
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Episode 113
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3:02
Prevent fraud with bank references
In our last Extra Credit episode with you back in February, we discussed the importance of bank references in making informed credit decisions. Today we’d like to delve into that topic a...
June 07, 2024
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Episode 112
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8:04
Top factors driving job satisfaction in credit management
Job satisfaction is the key driver of positive results. If an employee likes their job and all it has to offer them, they will stay loyal to the company. But job satisfaction can be broken down into many layers—and what one employee puts at the...
May 31, 2024
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Episode 111
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4:35
Amplifying Voices: The Impact of Credit Managers
🎙️ In this episode, we dive deep into the vital role credit managers play within their organizations. Discover how making your voices heard can lead to significant improvements and drive success!✨ Special Guest: Brian Morg...
May 24, 2024
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Episode 110
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10:04
The rise of B2B credit card payments
In recent years, credit cards have surged in popularity among customers within the B2B credit industry. In fact, a recent eNews poll revealed that 60% of credit professionals said that the number of customers paying with credit cards h...
May 17, 2024
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Episode 109
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2:52
Payment Portal Tips for Credit Managers
Customer payment portals have evolved in the last few decades with the growth of automation—playing a paramount role of processes in the B2B credit world. Portals allow an easier way for customers to make payments, manage financial interactions...
May 10, 2024
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Episode 108
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4:03
ChatGPT: Revolutionizing the credit industry
Understanding the impact of ChatGPT in the credit profession is essential as it can reshape business operations and risk management.
May 03, 2024
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Episode 107
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4:01
Bridging the Gap: Automation Solutions for Staff Shortages
The list of responsibilities for credit managers is growing exponentially, while resources are dwindling. Automation not only helps with staffing shortages, but it can attract the new generation of credit managers. "When we look...
April 22, 2024
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Episode 106
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12:30
The Power of Job Information Sheets in Infrastructure Projects
Collecting important project information for payment documents -- like preliminary notices or lien waivers -- can pose a widespread challenge across the construction industry. Without sufficient and accurate job information, a comp...
April 19, 2024
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Episode 105
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3:50
Balancing Speed and Risk in Credit Decisions
Understanding and improving customer onboarding is crucial because it not only influences the company's revenue but also shapes long-term customer relationships. A seamless and comprehensive onboarding process accelerates time-to-value, maximiz...
April 12, 2024
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Episode 104
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4:44
How to Craft an Effective Job Description
Job descriptions are brief written explanations that outline the responsibilities and requirements for a role. Crafting the right job description to help attract the most qualified candidate is an art—and with millions of job listings on differ...
April 05, 2024
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Episode 103
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4:38
Upskilling in the AI-driven job market
Providing employees with opportunities for career development is now an absolute essential for businesses to compete and retain skilled talent. It’s already the leading action employers across sectors are taking to address both skill and labor ...
March 29, 2024
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Episode 102
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4:36
How to Improve Your Credit Application Approval Process
In a fast-paced business world, customers are looking to get credit approval quickly. This places the credit department under pressure to make a fast decision while maintaining due-diligence standards.⭐ Hear from
March 22, 2024
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Episode 101
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14:53