Extra Credit
Welcome to Extra Credit, a weekly podcast from the National Association of Credit Management. You can expect to hear from different credit professionals each Friday. We’ll help you stay informed about the latest in the B2B credit world.
Episodes
133 episodes
Top 10 Resolutions for Credit Managers: Goals to Drive Success in 2025
The new year brings resolutions, renewed optimism and motivation to achieve credit department goals. By setting goals and creating a plan to achieve them, credit professionals can secure their department's long-term success.
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Episode 133
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3:50
The truth about year-end payment delays
💵Year-end slowed or delayed payments have become common practice for businesses. Oftentimes, companies that operate seasonally or are facing tight economic conditions will hold off on non-essential payments, saving their credit debt for last.&n...
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Episode 132
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3:31
How business information drives smarter credit decisions
Join us for a conversation with Chelsea Starley, enterprise account executive with Coface, as we explore the role that business information plays in smart credit decisions. Key information ...
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Episode 131
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16:34
Volunteering offers credit managers opportunities to give back
Many NACM members find time to volunteer time and give back to their communities, whether it’s in their local neighborhood or their professional fields. Volunteering their time has allowed members to develop deep connections and build networks ...
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Episode 130
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4:35
Feedback that cuts through the noise
📢When you’re at work, it feels like there is nothing scarier than getting called into the boss’s office. Whether it’s a performance review or notes on a recent project, getting feedback can be tough. For many supervisors, it’s just as hard to g...
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Episode 129
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2:11
Developing a High-Performance B2B Credit Team
To build a high-performing credit team, it’s essential to find theright individuals for the job. By assembling a team with the right blend of experience, skills and strategic insight, organizations can ensure robust credit management practi...
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Episode 128
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4:18
Expert advice on denying credit: Insights from attorneys
💰The credit department aims to maximize safe sales, requiring tough decisions. Denying credit is a last resort but sometimes essential.⚖️While it’s important to communicate the decision effectively, it’s equally as important to be mindf...
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Episode 127
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3:23
Understanding the power of bots and RPAs for credit managers
Join us for an exciting conversation with Shyarsh Desai, CEO of Carixa, as we dive into the world of Robotic Process Automation (RPAs) and Bots! If you've ever wondered what thes...
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Episode 126
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11:58
I want to earn a designation. Where do I start?
🎓Earning a designation from NACM’s Professional Certification Program is a powerful way to establish credibility and showcase expertise. However, the journey to certification can feel daunting, with numerous paths and options available.
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Episode 125
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3:48
From manual to automated: Best practices with BlackLine and FCIB
Join us for a sneak preview of what you can expect during the BlackLine and FCIB in-person networking event in Houston and Jersey City!🚀 Whether you're looking to enhance your credit management strategies or explore the latest in financ...
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Episode 124
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5:43
Four days, one goal: How a shorter workweek could transform your credit game
📆The four-day workweek is making waves for its potential to boost productivity and improve work-life balance. Almost one-third of U.S. businesses are considering cutting their workweek down, according to a survey of CEOs by KPMG released in Apr...
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Episode 123
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3:14
Manual vs automated cash application: Are you maximizing your strategy?
Cash application is a vital component of the accounts receivable process. It enables businesses to track their cash flow and keep their financial records up to date. However, the efficiency of your cash application process hinges on your compan...
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Episode 122
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5:03
Cybersecurity: The Sixth 'C' in Credit
🪪Cybersecurity has emerged as a critical component of credit management. As businesses increasingly rely on digital platforms for transactions, data storage and communication, the risk of cyber threats has escalated, making it essential for cre...
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Episode 121
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3:08
Disaster Planning for Credit Professionals
⛈️Climate change is increasing the frequency and intensity of severe weather events and natural disasters around the world. ✍️A written plan ensures that the strategies have been well thought out rather than made during an emerge...
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Episode 120
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2:40
Building trust as a new credit manager
For many credit managers, the legacy left behind by a trusted and experienced leader is one of solid relationships and established trust with clients. As the new credit manager stepping into a position held by a long tenured one, earning the co...
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Episode 119
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4:42
New Threats, New Tools: Modern Strategies to Combat Fraud
Traditional methods of fraud detection in B2B trade are no longer sufficient. Join us in this eye-opening episode as we delve into why relying on outdated techniques can leave your business vulnerable and what innovative strategies you can impl...
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Episode 118
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14:51
State of AR Automation 2024
In this episode, we delve into the evolving landscape of the invoice-to-cash process and explore how automation and artificial intelligence are reshaping credit management. Join us as
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Episode 117
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6:40
Understanding Antitrust: A Guide for Credit Managers
As a new credit manager, understanding antitrust laws is key for safeguarding your company's interests and ensuring compliance. These laws are designed to promote fair competition and prevent practices that can harm other businesses. <...
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Episode 116
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3:41
Attracting the next generation of credit managers
By leveraging modern technology, offering flexible work environments and emphasizing the exciting nature of the credit management profession, businesses can inspire a new wave of professionals to join and thrive in the B2B credit field.<...
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Episode 115
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4:38
How Credit Managers Build Financial Resilience for Businesses
🎙️ Financial resilience has become a top priority for businesses. Credit managers play a pivotal role in this endeavor, leveraging their expertise to ensure stability and sustainability. ✨ Special Guest: Mike Davies, Manag...
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Episode 114
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5:00
2024 Credit Congress highlights
On this special episode of Extra Credit, we take you NACM's 128th Annual Credit Congress & Expo in Las Vegas where we asked attendees why recent graduates should pursue a career in b2b credit management.
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Episode 113
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3:02
Prevent fraud with bank references
In our last Extra Credit episode with you back in February, we discussed the importance of bank references in making informed credit decisions. Today we’d like to delve into that topic a...
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Episode 112
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8:04
Top factors driving job satisfaction in credit management
Job satisfaction is the key driver of positive results. If an employee likes their job and all it has to offer them, they will stay loyal to the company. But job satisfaction can be broken down into many layers—and what one employee puts at the...
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Episode 111
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4:35