Extra Credit
Welcome to Extra Credit, a weekly podcast from the National Association of Credit Management. You can expect to hear from different credit professionals each Friday. We’ll help you stay informed about the latest in the B2B credit world.
Podcasting since 2022 • 193 episodes
Extra Credit
Latest Episodes
When big customers pose even bigger risks
Having a customer that pays on time and represents a large portion of your earnings may be a dream for the sales team, but when too much revenue sits with one customer, it can create vulnerabilities in otherwise healthy portfolios. While a cons...
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Episode 191
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5:55
More than a job: The rewards of working in B2B credit
Business-to-business credit management can sometimes be viewed as a behind-the-scenes function, focused solely on risk control and compliance. Yet the true role of the credit profession reaches far beyond internal processes. Each day, credit pr...
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3:54
How credit professionals can advocate for development
Career development is the key to long-term success within any profession. In a rapidly changing field like business-to-business (B2B) credit, professional advancement is essential. Yet not all professionals know how to advocate for it, and not ...
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4:53
Leadership beyond titles: Lead from where you are
Leadership is often associated with job titles or years of experience, but the truth is, most people demonstrate leadership long before they even receive a promotion. Credit professionals, in particular, go beyond account management...
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Episode 188
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3:32
Getting to the why with root cause analysis
Noticing your customers troubling habits is one thing, but finding the root cause of the issue and a long-term solution that protects your company’s interest while maintaining a strong customer relationship takes time and dedication. Root cause...
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Episode 187
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6:10
