Extra Credit
Welcome to Extra Credit, a weekly podcast from the National Association of Credit Management. You can expect to hear from different credit professionals each Friday. We’ll help you stay informed about the latest in the B2B credit world.
Podcasting since 2022 • 177 episodes
Extra Credit
Latest Episodes
The importance of delegation
Credit managers can sometimes take on too much responsibility—from handling customer disputes to managing collections. A balanced workload significantly improves team performance and efficiency. By delegating tasks, credit managers ...
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Episode 175
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4:43
Texas lien law: What you need to know
Lien and bond rights are essential tools for protecting payments in the construction industry. Whether you’re a general contractor (GC), subcontractor or material supplier, these legal rights provide leverage when payments are delayed or withhe...
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4:13
Mastering customer deductions: A practical guide
In business-to-business (B2B) transactions, when customers aren’t satisfied with a product or service, they request a deduction—typically in the form of a short payment on an invoice or credit taken on a check. Customer deductions t...
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6:03
The A-Team: Sales and credit join forces to collect job information
Gathering job information for a construction project is an important part of the work of a credit manager. Having pertinent details on the customer, contractors and the project itself help the credit manager understand what to expect when they ...
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Episode 172
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4:35
