Extra Credit
Welcome to Extra Credit, a weekly podcast from the National Association of Credit Management. You can expect to hear from different credit professionals each Friday. We’ll help you stay informed about the latest in the B2B credit world.
Extra Credit
Harnessing your soft skills in the age of automation
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NACM
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Episode 143
Tell us what you love about Extra Credit and what topics you want covered!
🤖With automation, AI and technology dominating B2B credit discussions, it is easy to forget the importance of soft skills, especially for new credit managers eager to ride the tech wave.
🍦By focusing on and refining soft skills, credit professionals can enhance performance, relationships and communication in credit management.
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