Extra Credit
Welcome to Extra Credit, a weekly podcast from the National Association of Credit Management. You can expect to hear from different credit professionals each Friday. We’ll help you stay informed about the latest in the B2B credit world.
Extra Credit
Expert advice on denying credit: Insights from attorneys
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NACM
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Episode 127
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đź’°The credit department aims to maximize safe sales, requiring tough decisions. Denying credit is a last resort but sometimes essential.
⚖️While it’s important to communicate the decision effectively, it’s equally as important to be mindful of the legal constraints surrounding what information you can disclose.
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