Extra Credit
Extra Credit
Latest Episodes
Finding the right way to reach customers
There is an art to communication in credit management. With a wide, diverse customer base, credit professionals cater to unique, distinctive needs with each account they serve.
Keep calm and lead on: Leadership to aspire to
There’s no denying that credit professionals encounter their fair share of stressful situations. When their customer files for bankruptcy, for example, they’re navigating shifts in communication, payment expectations and business practices all ...
Working with sales to build a stronger credit department
Salespeople tend to focus on generating as many sales as possible for the company, while the credit team works to protect the company from risk. Despite the differences in the two responsibilities, there is a lot that can be gained through incr...
Financial statement analysis beyond the first glance
Financial statement analysis is not just about good or bad ratios; it’s about discerning the underlying causes and implications for a company’s financial stability. Delving deeper into financial statements can reveal hidden risks, even when ini...
Beat the Sunday scaries: Strategies for workplace wellness
Workplace wellness drives performance and keeps teams motivated. When it’s missing, even the most capable associates can start to withdraw, burn out or lose satisfaction in their roles. To prevent that from happening, we’re sharing practical st...
