Extra Credit
Extra Credit
Latest Episodes
Credit Conversations that Count - Ep. 1
Welcome to this special edition of the Extra Credit podcast: Credit Conversations that Count—a segment where credit professionals can engage in candid conversations about trends, challenges, strategies, and personal wins or lessons in the credi...
Stronger together: How credit teams are bridging generational gaps
No two people are the same. This mere fact is what makes life so interesting. These differences alone can actually lead to more beautiful and meaningful outcomes so long as people are willing to work together. But finding togetherne...
Finding the right way to reach customers
There is an art to communication in credit management. With a wide, diverse customer base, credit professionals cater to unique, distinctive needs with each account they serve.
Keep calm and lead on: Leadership to aspire to
There’s no denying that credit professionals encounter their fair share of stressful situations. When their customer files for bankruptcy, for example, they’re navigating shifts in communication, payment expectations and business practices all ...
Working with sales to build a stronger credit department
Salespeople tend to focus on generating as many sales as possible for the company, while the credit team works to protect the company from risk. Despite the differences in the two responsibilities, there is a lot that can be gained through incr...
