Extra Credit
Extra Credit
Latest Episodes
Managing stress in the credit department
In a field like credit management, it’s easy to let stress get out of control as you face an ever-growing to-do list. Similar to how mitigating risk with each transaction protects your company, managing your workload and subsequent stress prote...
Credit Conversations that Count - Ep. 1
Welcome to this special edition of the Extra Credit podcast: Credit Conversations that Count—a segment where credit professionals can engage in candid conversations about trends, challenges, strategies, and personal wins or lessons in the credi...
Stronger together: How credit teams are bridging generational gaps
No two people are the same. This mere fact is what makes life so interesting. These differences alone can actually lead to more beautiful and meaningful outcomes so long as people are willing to work together. But finding togetherne...
Finding the right way to reach customers
There is an art to communication in credit management. With a wide, diverse customer base, credit professionals cater to unique, distinctive needs with each account they serve.
Keep calm and lead on: Leadership to aspire to
There’s no denying that credit professionals encounter their fair share of stressful situations. When their customer files for bankruptcy, for example, they’re navigating shifts in communication, payment expectations and business practices all ...