Extra Credit
Welcome to Extra Credit, a weekly podcast from the National Association of Credit Management. You can expect to hear from different credit professionals each Friday. We’ll help you stay informed about the latest in the B2B credit world.
Extra Credit
Feedback that cuts through the noise
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NACM
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Episode 129
Tell us what you love about Extra Credit and what topics you want covered!
📢When you’re at work, it feels like there is nothing scarier than getting called into the boss’s office. Whether it’s a performance review or notes on a recent project, getting feedback can be tough. For many supervisors, it’s just as hard to give this feedback as it is for employees to receive.
🗣️As a credit manager, you may be accustomed to being on the receiving end of all kinds of criticism from clients, for better or for worse. But how do you navigate critiques within the workplace without hurting morale?
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